What is Quality Control?

Quality Control is defined as a systematic process aimed at ensuring that products meet specific standards of quality and accuracy. It involves evaluating the production process, identifying defects or inconsistencies, and implementing measures to improve product quality. This is crucial in maintaining customer satisfaction and ensuring that products are reliable and effective.

By focusing on production accuracy and high-quality outcomes, Quality Control helps organizations minimize errors, reduce waste, and enhance overall efficiency. This process typically includes regular inspections, testing, and the use of various metrics to assess quality.

In contrast, managing employee performance, enhancing marketing efforts, and supplier selection are important aspects of business operations but are not directly related to the specific purpose of Quality Control. These activities serve different functions—such as improving internal workforce effectiveness, promoting products, and sourcing materials—without directly addressing the quality of the final product being produced.